1. Acceptance of these terms
By downloading, accessing or using the FitLantic mobile apps, website or related services (the "Services"), you agree to these Terms of Service and to our Privacy Policy, Refund & Cancellation Policy and Health Disclaimer, which form part of these terms. If you do not agree, do not use the Services.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Services. By using them, you confirm that you meet these requirements and that your use complies with the laws that apply to you.
3. Your account
- You can sign up with email or with Sign in with Apple or Google.
- Keep your login details confidential. You are responsible for all activity under your account.
- Give accurate information, especially in your health profile, because your targets and recommendations depend on it.
- Tell us promptly at support@fitlantic.app if you suspect unauthorised use of your account.
4. The service
FitLantic helps you log meals (including by photo), estimate calories and macronutrients, set personalised nutrition targets, review your history and chat with an AI nutrition coach. We may add, change or remove features over time. We aim to keep the Services available, but we do not guarantee uninterrupted or error-free operation.
5. Not medical advice
FitLantic is a general wellness tool. It is not a medical device, and it does not diagnose, treat, cure or prevent any disease. Nothing in the Services is a substitute for professional medical, dietary or nutritional advice. Consult a qualified healthcare professional before starting any diet or fitness programme, especially if you are pregnant or breastfeeding, have a medical condition, or have a history of disordered eating. See our Health Disclaimer.
6. AI-generated content
Food recognition, nutrition estimates and coach responses are produced by artificial intelligence and may be incomplete, inaccurate or unsuitable for you. In particular, AI may miss hidden ingredients, misjudge portion sizes or fail to detect allergens. Never rely on FitLantic to decide whether a food is safe for an allergy or medical condition. You are responsible for reviewing estimates before logging and for the decisions you make.
7. Subscriptions & in-app purchases
Plans
FitLantic offers a free plan with daily usage limits and a paid subscription, FitLantic Pro, billed monthly or yearly, with higher daily limits, including AI coach questions. Current plans, limits and prices are shown in the app and on our pricing section. Prices may vary by region and include applicable taxes where required.
Billing through app stores
All purchases are made through the Apple App Store or Google Play and are charged to your store account at confirmation. Payment processing, and the payment terms of the relevant store, are handled by Apple or Google.
Auto-renewal
- Subscriptions renew automatically at the end of each billing period at the then-current price unless you cancel at least 24 hours before the current period ends.
- Your store account is charged for renewal within 24 hours before the current period ends.
- You can manage or cancel your subscription at any time in your App Store or Google Play account settings. Deleting the app does not cancel a subscription.
- When you cancel, you keep Pro access until the end of the current paid period. We do not give partial refunds for unused time, except where required by law or store policy.
- If we offer a free trial, any unused portion is forfeited when you buy a subscription. If you do not cancel before the trial ends, it converts to a paid subscription.
- If we change subscription prices, we will tell you in advance, and the store may ask for your consent where required.
Question packs
Coach question packs are no longer sold, because coach questions now come with Pro. If you bought a pack earlier, its remaining questions stay on your account. Question packs are consumable digital items. They are used only after your daily coach allowance is exhausted, do not expire while your account is active, have no cash value, cannot be transferred and are lost if you delete your account.
Refunds
Refunds are handled by Apple or Google under their policies. See our Refund & Cancellation Policy.
8. Acceptable use
You agree not to:
- use the Services for any unlawful, harmful or fraudulent purpose;
- upload content that is illegal, sexually explicit, violent, hateful, or that infringes anyone's rights;
- try to get around usage limits or payment, or to reverse engineer, scrape, overload or disrupt the Services;
- misuse the AI coach to generate harmful content or to get around its safety measures;
- access another person's account, or impersonate any person;
- resell or commercially exploit the Services without our written permission.
9. Your content
You keep ownership of the photos, logs and messages you submit ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process and display Your Content only as needed to operate, secure and improve the Services for you, as described in our Privacy Policy. This licence ends when Your Content is deleted. You confirm you have the rights to the content you upload.
10. Our intellectual property
The Services, including the software, design, text, graphics, logos and the FitLantic name, belong to FitLantic or its licensors and are protected by law. Subject to these terms, we grant you a personal, revocable, non-exclusive, non-transferable licence to use the app on devices you own or control, for your personal, non-commercial use.
11. Third-party services
The Services rely on third parties, such as Apple, Google, payment and subscription processors and AI model providers. Your use of those services may be governed by their own terms, and we are not responsible for them.
12. Disclaimers
To the fullest extent permitted by law, the Services are provided "as is" and "as available", without warranties of any kind, express or implied. This includes warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise any particular health, weight or fitness result.
13. Limitation of liability
To the fullest extent permitted by law, FitLantic and its team will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or goodwill, arising from your use of the Services. Our total liability for any claim relating to the Services is limited to the greater of (a) the amount you paid us in the 12 months before the claim and (b) INR 1,000 (or the equivalent in your currency). Some jurisdictions do not allow these limits, so they may not apply to you in full.
14. Indemnity
You agree to indemnify and hold FitLantic harmless from any claims, losses and expenses (including reasonable legal fees) arising from your breach of these terms or your misuse of the Services.
15. Suspension & termination
You may stop using the Services and delete your account at any time. We may suspend or end your access if you seriously or repeatedly breach these terms, if the law requires it, or to protect the Services or other users. Sections that by their nature should survive termination will do so.
16. Governing law & disputes
These terms are governed by the laws of India. Before starting formal proceedings, please contact us so we can try to resolve the issue informally. Subject to any mandatory consumer protection rights you have where you live, disputes will be subject to the exclusive jurisdiction of the courts of India.
17. Apple-specific terms
If you downloaded the app from the Apple App Store: these terms are between you and FitLantic, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support, and is not responsible for any product claims or third-party IP claims relating to the app. If the app fails to conform to any applicable warranty, you may notify Apple for a refund of the purchase price (if any). Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. Your use must also comply with the App Store Terms of Service.
18. Changes to these terms
We may update these terms from time to time. If a change is material, we will give you reasonable notice in the app or by email. If you keep using the Services after changes take effect, you accept the updated terms.
19. Contact
FitLantic
General support: support@fitlantic.app
Privacy requests: privacy@fitlantic.app
Grievance Officer: grievance@fitlantic.app