How to request deletion
- Email privacy@fitlantic.app from the email address linked to your FitLantic account, with the subject "Account deletion request".
- Tell us your sign-in method (email, Google or Apple). If you used Sign in with Apple with "Hide My Email", send the request from that relay address or include it in your message.
- We will verify that the request came from the account owner, confirm by email and complete the deletion within 30 days.
Cancel your subscription first
Deleting your account does not cancel an active FitLantic Pro subscription. Subscriptions are billed by Apple or Google, so cancel in your App Store or Google Play settings to avoid future charges. See how to cancel.
What gets deleted
- Your account and sign-in details (email, name, linked Apple or Google identifiers)
- Your health profile: date of birth, height, weight, goals, activity level, diet, allergies and cuisines
- All food logs and meal photos
- Your water and sleep logs
- AI coach conversations
- Any remaining coach questions from packs bought earlier, which are forfeited
Workout history is kept only on your phone, never on our servers. It is removed when you sign out or delete the app.
What we may keep
- Purchase and transaction records (product, date, amount, store transaction ID), kept for as long as tax and accounting law requires, usually up to 8 years. No health data is attached to them.
- Encrypted backups, overwritten within 30 days of deletion.
- Aggregated, anonymised statistics that cannot identify you.
- Records we must keep to meet a legal obligation, resolve a dispute or prevent fraud.
Only want to delete some data?
You can delete individual meals in the app at any time. To delete specific data without closing your account, for example your meal photos or coach history, email us and tell us what you'd like removed.
Contact
FitLantic
General support: support@fitlantic.app
Privacy requests: privacy@fitlantic.app
Grievance Officer: grievance@fitlantic.app